Rachel was friendly, patient, listened to our needs, made sure she understood our project and gave us the information we needed.

Friends Centre

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Customer Satisfaction

Date: August 1996 - September 1996

Client: Forte Hotels

As part of a project being undertaken by P-E International considering the effective deployment of staff, Rachel Papworth undertook customer satisfaction research among guests at Forte Hotels.

Papworth Research & Consultancy Ltd : 92 Bonchurch Road, Brighton, East Sussex BN2 3PH
Registered in England & Wales | Registration number: 07302269 | Registered office: First Floor, Telecom House, 125-135 Preston Road, Brighton, BN1 6AF